The Challenge
What's holding e-commerce & dtc businesses back?
Inventory Out of Sync
Shopify, Amazon, and warehouse stock levels diverge within hours — oversells erode customer trust and trigger chargebacks.
Fulfillment Delays
Orders sit in a queue waiting for manual processing, pick-pack instructions, and shipping label generation — while customers track nothing.
Returns Without Process
No structured return and refund workflow means every return is a manual intervention and a margin hit without data.
Customer Data Fragmented
Order history, support tickets, and email engagement in three different platforms — no unified customer view for retention strategy.
The Solution
What changes when you run on Odoo
eCommerce
Native Odoo online store with product variants, upsells, discount codes, and SEO tools — all connected to inventory in real time.
Inventory
Multi-warehouse stock, automated reordering, and real-time availability sync across all sales channels.
Shipping Integration
Live carrier rates, label printing, and order tracking notifications — built into the fulfilment workflow.
Helpdesk
Customer support tickets linked to orders and customer history — so every agent has full context in one view.
Email Marketing
Abandoned cart recovery, post-purchase sequences, and reorder campaigns — automated and personalized from Odoo data.
Accounting
Revenue recognition, tax handling across jurisdictions, and COGS tracking — automatically posted from every order.
Our Edge
Our E-Commerce & DTC Expertise
Channel Synchronization Architecture
We architect your Odoo as the single source of inventory truth — whether you sell on your own store, Amazon, or wholesale. One number, everywhere.
Fulfilment Workflow Design
From order confirmation to dispatch notification, we configure every step of your fulfilment process — pick routes, packing rules, carrier selection.
Post-Purchase Retention
We build your post-purchase automation: review requests, reorder reminders, loyalty milestones — turning one-time buyers into repeat customers.
"We went from three disconnected systems to one. The visibility alone paid for the implementation in the first quarter."
Illustrative outcome — typical client result
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